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Shipping Policy

Delivery

Cigoak.com shipping to almost any area on the planet. Please contact us if you wish to make special arrangements for shipping other then expressed herein.

email: service@cigoak.com; Tel. +1 5412862094

 

Our Delivery Partners

We want to ensure that your order is delivered quickly and safely. All our orders can be tracked. Shipping rates for all items we sell are weight-based. Our chosen partners are Yunexpress, China Post(e-packet), Royal Mail, YODEL, FEDEX, UPS, DHL and so on. Delivery details will be confirmed to you by email and/or by SMS text message on your mobile phone.

The goods will be shipped within 4 days.

For orders less than $100, goods will be delivered in about 6-12 business days.

For orders over $100, goods will be delivered in about 5-10 business days.

United States Orders

Orders fulfilled from our US warehouse are usually delivered within 5 business days.

The freight will be paid shipping fees based on products’ weight.

Small package

Below 2kg, Yunexpress is the best choice if it can arrive at your country.We’ll inform you the shipping method before we send the package.

 

International Delivery

Fast shipping on orders over $100 by UPS/FEDEX/DHL/Air freight line from China or United States to the worldwide.

 

Taxes and Duties

Customs duties and import taxes are covered by us. Our tracked international shipping goes out duty-paid, so nothing is collected from you when the parcel arrives. In the rare case a shipment is still charged, send us the notice and we take care of it. The amount you pay at checkout is everything.